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How to do free shipping on Shopify: Complete guide

How to do free shipping on Shopify: Complete guide

Free shipping is an attractive incentive for shoppers to click on your store and make a purchase. It’s the most effective way to limit abandoned carts and to make money while offering customers some perks. 

As you can see, merchants need to know how to do free shipping on Shopify. 

This complete guide will help you through the free shipping maze. We’ll show you how to create default and product-specific shipping rates, how to create discount codes, and how to remove free shipping when you want.

Why use Shopify’s free shipping feature? 

how to set up free shipping on shopify

Consumers love free shipping. They love it almost as much as they love Shopify’s digital gift cards (we can help you create a Shopify gift card) and Black Friday deals. 

Just as choosing the perfect Shopify theme has its benefits, so does free shipping – for both customers and store owners. For store owners, free shipping encourages purchasing. It lowers the rate of abandoned carts at checkout and builds trust with first-time purchasers. It also gives you a competitive edge. 

For customers, free shipping is a way to save money. Many shoppers return to places with free shipping because of the free shipping option. 

Consumers also like having more than one shipping option, especially if one shipping option is possibly free. Most consumers would rather meet the requirements to get free shipping than pay the full shipping amount. 

Things to consider when using free shipping on Shopify

It’s important to consider the pitfalls of free shipping, especially if you are a young, growing store. 

  1. Ensure free shipping is something you can afford. If not, you will either have to forgo free shipping or increase the price of your products to cover the shipping costs. 
  2. Consider carrier service charges. If your products are big or heavy and the carrier charges extra service fees, free shipping could leave you in debt. Create conditions for heavier products to protect your income. 
  3. Calculate other transaction fees. If you want free shipping but are paying credit card fees or other transaction fees, the product cost should be able to cover these fees. 

How to set automatic free shipping on Shopify

An automatic free shipping rate makes shipping free on all the products in your store. You can still create shipping conditions if you have products that do need shipping fees. 

Step 1: Log in to Shopify

Log in to Shopify’s Merchant Dashboard with your unique login details. 

how to offer free shipping on shopify

Step 2: Go to Manage shipping rates

  • To manage the shipping rates, go to the left-hand side menu of the Shopify Merchant Dashboard. Scroll down until you hit the Settings option and click on it. 
  • Under Settings, you can manage sales tax in Shopify and add gift wrapping to Shopify. For free shipping, click on Shipping and delivery
  • Now click on the General shipping rates option. 
  • Next, find and click on the Manage option. 

Step 3: Add the free shipping value

On the new page, you can add rates to different shipping zones. The shipping zone refers to a country or countries where the free shipping condition applies to. 

For example, you can add the United States to the shipping zone. That means the shipping condition will apply to all United States purchases. 

  • Add your chosen free shipping zone. 
  • Next, click on Add rate
  • Add the name for the shipping rate and add the number 0 to the Price field. 
  • After you have added the price, click on the Done button. 
  • Click on the Save button. 

Automatic free shipping has now been enabled for your chosen shipping zones. 

how to add free shipping on shopify

How to set free shipping over a certain purchase value on Shopify

Next, you’ll learn how to add free shipping for certain purchases or weight values. This means customers need to purchase over a specific amount or weight for the product to be eligible for free shipping. 

To do this, you will need to add a price-based or weight-based condition to shipping zones. 

Method 1: Free shipping over a certain monetary value

Step 1: Log in to Shopify

Log in to the Shopify Merchant Dashboard with your login details. 

Step 2: Go to Manage shipping rates

  • Go to the left-hand side menu of the Shopify Merchant Dashboard. Scroll down until you find the Settings option and click on it. 
  • Under Settings, click on Shipping and delivery. Here you can also remove the Shopify checkout shipping calculator
  • For free shipping value conditions, click on the General shipping rates option. 
  • Next, find and click on the Manage option. 
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Step 3: Create the value conditions

  • To add the shipping rate for the shipping zones, click on the Add rate option. 
  • Enter the name for the free shipping option and make sure the Price field is 0
  • Next, click on the Add conditions option. Here, add the conditions customers need to meet to enjoy free shipping. 
  • Click on the Based on order price option. 
  • Next, enter the minimum price customers need to spend to get free shipping. For example, 70 USD or 50 EUR depending on the shipping zone. 
  • When you are done, click Done
  • To save your free shipping settings, click on the Save button. 
how to set free shipping on shopify

Free shipping over a certain value has been enabled. 

Method 2: Free shipping over a certain weight value

Step 1: Log in to Shopify

Log in to the Shopify Merchant Dashboard with your unique login details. 

Step 2: Go to Manage shipping rates

  • Go to the left-hand side menu, scroll until you find the Settings option, and click on it. 
  • Under Settings, click on Shipping and delivery. 
  • For free shipping weight conditions, click on General shipping rates
  • Next, click on the Manage option. 

Step 3: Add the free shipping weight conditions

  • To add the weight conditions, click on Add rate
  • Enter the name for the free shipping condition and set the Price field to 0
  • Next, click on the Add conditions button. 
  • To add a weight-based condition, select the Based on item weight option. 
  • Enter the minimum weight customers need to purchase for free shipping. For example, 10 kg or 30 lb
  • After adding the weight condition, click on Done
  • Finally, select Save
how to make shipping free on shopify

Weight-based free shipping has been enabled. 

How to create a free shipping discount code on Shopify

Another smart way to add free shipping is to offer free shipping discount codes. These aren’t automatic. The customer will have to enter the discount code at checkout to have free shipping on their order. 

Step 1: Log in to Shopify

Log in to Shopify with your unique login details. 

Step 2: Choose a free shipping discount

  • From the Shopify Merchant Dashboard, go to the left sidebar and click on the Discounts option. 
  • From the new page, click on the Create discount option.
  • Next, find the Select discount type option. 
  • From the available options, choose the Free shipping option. 

Step 3: Generate a discount code

  • Next, find the METHOD section and choose Discount code as the method of giving free shipping. 
  • Under the Discount code form, create a name for the discount code. 
  • Next, generate a discount code by clicking on the Generate code button. 

Step 4: Add the code conditions

  • First, add the countries the code applies to. Under Countries, choose All countries or deselect the All countries option and choose specific countries. 
  • Click on Exclude shipping rates over a certain amount if you want to cap the purchase amount. Add the allowed amount in the field. 
  • To add a minimum purchase amount, go to the Minimum requirements section. Select the Minimum purchase amount or Minimum quantity of items option. 
  • Enter the conditions that apply. 
how to put free shipping on shopify

Step 4: Add a usage limit

  • Discount code usage is unlimited. To change that, go to the Usage limit section. 
  • Under Limit number of time discount code can be used in total, add the number of times the code can be used by your customer base. If you set the total to 500, the code can be used 500 times. One customer can use the code multiple times. 
  • You can also choose the Limit to one per customer option to allow only one-time use of the free shipping discount code. 

Step 5: Choose the code active dates

  • Under the Active date section, use the provided calendar to choose when the discount code is active. Select the start date of the discount code. 
  • To add an end date, click on Set end date and choose the end date from the calendar. 
  • If you want the code to be valid for only one day, make the start date and the end date the same date. 
  • Finally, click Save

A free shipping discount code has been created. 

How to add free shipping to a product on Shopify

how to give free shipping on shopify

To add free shipping to a specific product, you will first need to create a custom shipping profile. The shipping profile is a set of custom shipping rules for specific products. Only after creating your own can you offer free shipping on specific products. 

Step 1: Log in to Shopify

Log in to Shopify with your unique login details. 

Step 2: Create a custom shipping profile

  • On the Shopify Merchant Dashboard, go to the left-hand menu and click on the Settings option. 
  • From Settings, go to Shipping and delivery
  • Under the section labeled Custom Shipping Rates, select Create new profile
  • Create a name for the custom shipping profile. 
  • Navigate to the Products search bar. Search for the products you want to offer free shipping for and add them to the custom profile. 
  • Go to the Shipping to option. 
  • Select Create shipping zone and give the shipping zone a name. 
  • Select the regions you want to add to the profile. 
  • Click Done

Step 3: Add the free shipping rates

  • After creating the custom shipping profile, click on the Add rate option. 
  • Create a name for the free shipping rate and make the Price field 0
  • Next, you can add conditions like weight or value-based conditions. Just choose Add conditions, choose the Weight or Value condition, and add the minimum amounts for free shipping. 
  • Next, click on the Done button. 
  • Finally, click on the Save option. 

Free shipping for specific products has been enabled. 

How to turn off free shipping on Shopify (or edit it)

While free shipping is wonderful, you might want to delete or edit a rate. If so, follow these steps. 

set up free shipping on shopify

Step 1: Log in to Shopify

Log in to Shopify with your unique login details. 

Step 2: Manage free shipping rates

  • On the Shopify Merchant Dashboard, go to Settings on the left-hand sidebar. 
  • Under Settings, go to Shipping and delivery
  • Go to the shipping profile you want to delete or edit. Click on the Manage option. 
  • Next, click on the . . . option.
  • On the dropdown menu, choose Edit rate if you want to make changes to the free shipping parameters. Click Done after making your edits.
  • Or choose to Delete if you want to delete the free shipping option. 
  • Finally, click Save to finish. 

How to do free shipping on Shopify (FAQs)

Can I combine free shipping and a discount on Shopify?

Yes, you can combine free shipping with a discount order or code on Shopify. But this only applies to free shipping that is set by the store and isn’t applied with a discount code. Only one discount code can be used with a purchase. 

free shipping in shopify

Who pays for Shipping on Shopify? 

Shopify merchants are responsible for paying for shipping. Because you have the products, you are responsible for getting them to the customer by enlisting the help of a carrier and paying shipping costs. 

Fortunately, Shopify Shipping does help you compare shipping costs with their shipping partners like FedEx, DHL, and UPS. 

Conclusion

People love free shipping and it’s an easy way for Shopify stores to provide purchasing incentives. With the above tutorial, you can easily enable free shipping automatically, create product-specific free shipping, add weight and price conditions, and/or create free shipping discount codes. 
If you want to improve consumers’ shopping experience even further, submit a task for custom Shopify features. With a professional Shopify developer, you can elevate your store, stand out from the crowd, and grow your business like never before.

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