How to make your Shopify store live

How to make your Shopify store live

Have you finished building your Shopify store but found it’s not available when you type in your URL? Then it might be that your store isn’t live. 

Today, we’ll show you exactly how to make your Shopify store live by troubleshooting the most common issues. By the time you are done, you will be able to publish your Shopify website and make your first sale. 

How to make your website live on Shopify

Make sure to remove the storefront password

how to make your shopify store live

If the storefront password is still in place, no one will be able to view your store. All they will see is a ‘“Coming soon” page or an admin login prompt. Luckily, the problem is easy to fix and should open your store up to visitors. 

To remove the password:

  • Log in to Shopify with your unique login details. 
  • On the Shopify Merchant Dashboard, navigate to the menu on the left side of the page and find the section labeled Sales Channels
  • Under Sales Channels, go to Preferences and click on it. 
  • Next, go to Password protection
  • Navigate to the box that reads Enable Password and untick the box. 

The password will now be removed from your storefront and people will be able to view your store. 

Add your domain to the Shopify store

When you open a Shopify account, you are given a temporary domain. To launch your store, you will need to buy a new domain with Shopify or connect an existing one. 

  • Go to your Shopify Merchant Dashboard. 
  • On the left-hand menu find the Sales Channels section again. 
  • Under the Sales Channels section, click on the Domains option. 
  • You will have two options: Buy a new domain or Connect an existing domain. Choose the one that applies to you. 
  • If you don’t have a domain, then you can buy one from Shopify. Follow the easy prompts. 
  • You can also use your domain with Shopify. Just copy and paste the domain URL into the box. 
  • Follow the prompts to connect the domain to your Shopify store. You might also have to log in with your domain provider.
how to make my shopify store live

Make sure to change DNS records

DNS (Domain Name System) is how users find your store online. It’s your address book. But if you have a domain with a different provider, you’ll first need to point it toward your Shopify store and the Shopify IP address. 

  • Log in to your domain provider and access your Control Panel. 
  • The steps might be a little different for every provider but look for a section that has all your domains listed and find the domain you connected to Shopify. 
  • Next, find the DNS option and edit it as follows: change the A Record or @ option to the Shopify IP address 
  • Next, change the CNAME www option to
  • Save the settings and move on to the next step. 
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Check that the primary domain is set

We’ve mentioned the temporary domain given to all new Shopify users. Sometimes this domain or another one can redirect your traffic away from your store. 

To fix this issue and have your store go live, you will need to set your primary domain and redirect all traffic to your primary domain. 

To set your primary domain: 

  • Log in to Shopify and go to your Shopify Merchant Dashboard. 
  • On the left, find the Sales Channels option and click on it. 
  • Next, go to the Domains section and choose your primary domain from the available options. 
  • Tick the Redirect all traffic to this domain box. 
  • Hit save.
how to go live on shopify

After completing all the above steps, complete the Shopify pre-launch checklist, run a test to see if your store is live, add social media icons to Shopify, and get ready for your first sale. 


One of the benefits of Shopify is how easy the setup process is. But if your store isn’t visible, you might find yourself a little lost on what to do. But with this guide, you’ll be able to troubleshoot some of the most common Shopify issues.

Prepare your store for launch by hiring a Shopify developer or designer. Submit a task for custom features that will improve your store and increase your chance of Shopify success.

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