Groupthought

We have been using the Pipeline theme for our men's eco-friendly shaving subscription box for over 5 years now. Our goal has always been to turn your daily chore into a satisfying ritual, which we do by showing our members how to use a single-blade razor for consistently comfortable shaves every time combined with curated skincare products from brands you won't find in the supermarket.

The Pipeline theme has helped to ensure our website looks professional, easy to navigate, and high quality. There have been times when I felt it wasn't as customisable as I'd like, missing features I had seen in other themes. However, regular updates continue to improve the experience and the support from Groupthought has always been excellent, often going out of their way to help with problems that have arisen.

I'd like to see specific features that help subscription box businesses such as ours show off our unique model a bit better, such as a build-a-box selector to make the process of selecting the right subscription easier for the customer.

Orangetree Interiors is a virtual interior design studio specializing in intentionally curated and effortlessly livable homes. We offer easy, convenient design services that were developed by a mom/entrepreneur that understands the challenges of a busy lifestyle. We've helped to create hundreds of spaces across North America that make everyday life better in meaningful ways through our laid-back experience that feels like chatting with a friend.

As an interior designer, my clients appreciate aesthetics. I wish there were more options to customize the way pages (particularly product pages) look while maintaining SEO. I also wish there was an option to turn off pricing on the product pages. I realize I am using Shopify/Pipeline outside of the scope it was meant for though and I'm happy with the company and the service so I live with it.

When tackling more complex issues, I would appreciate a voice to voice service to walk me through anything I'm having trouble understanding. Sometimes the coding part of things makes my brain hurt LOL.

We are a fifth-generation fishing family, selling premium quality wild and sustainable Alaskan fish, direct from our boats to our customer's door. Sena Sea is a product of our commitment to premium quality and ocean stewardship. We launched Sena Sea on Shopify 8 years ago and have steadily grown organically every year. Our customers are thankful to find a small family business and source they can trust.

Our web developer showed us the Pipeline theme as well as a few others. We chose the Pipeline theme because it's very clean and modern looking. We especially liked the easy navigational features and the layout of the product descriptions. It allows us to include a lot of information and resources, but in a very clean and non-cluttered way.

Our web developer vanished on us before the transition was complete, so I am wondering if you have anyone that can help us with the fine-tuning process. For example, I didn't realize a lot of our little customizations would disappear, like the popup for our email list. I'd also like to know how to change the wording during checkout for notes. Instead of special notes to seller, I'd like it to say: Notes (preferences/gift note/preferred ship date)