About the Shopify business
We manufacture and sell a baseball thumb guard. Our product was designed and invented by our founder. We launched 2.5 years ago. Our target market is baseball and softball players from the pros down to youth players. We have been growing rapidly and we are on the hands of many MLB players with many teams using us.
Describe the experience
The theme has been easy to use and functional for us on many levels. We found a great email marketing manager with Red Cape agency. Top Apps: Draginblog, Klaviyo, Gorgias, Air inc, Textile, AirCall and Candyrack, Wonderment. We like Draginblog because it not only helps with SEO, but it is a much better blog platform than what comes with Shopify. Klaviyo has been a good tool, especially as we have grown, the analytics are helpful. Gorgias is a great CRM tool and really helps with keeping track of customer correspondence and integrates well with Shopify to help save time. Wonderment is a nice tool to add some branding to tracking for our customers and it also alerts us to delayed or lost packages so we can get out in front of that with our customers. Candyrack works well as an upsale app. They have great customer service and the app looks nice on the website. AirCall and Textline integrate well with Shopify.
Support and documentation:
Design and functionality:
Feedback or suggestions for the theme developer
We chose Motion theme because we thought it looked like the best theme for our sports store. We like that we can have a header video which highlights our product well. It's hard to know when starting out what theme will work best in the long run, but, so far this theme has been great for us. The developers are responsive, so we appreciate that.