Time spent using this theme:
More than 2 years
USD $10,000 - $100,000/mo
Recommend this theme:
About the Shopify business
Valka Yoga is a sustainable yoga brand based in Australia and New Zealand. For the past 5 years, we have been creating and curating ethically sourced yoga gear ranging from yoga mats to bolsters, bottles to blocks, bags to straps and everything in between. We have been using Pipeline as our Shopify theme for the past 3 years and we find it to be perfect for our needs. It has all the bells and whistles you would expect from a paid theme plus a few more built specially for ecommerce - think scrolling promotions, review widgets, upsells, cross-sells, quick buys, etc. To top it all, the support is fantastic. The Groupthought team always gets back to us with a helpful response within 24 hours.
Describe the experience
The support documentation available on Groupthought's website is comprehensive, containing detailed instructions on how to use every feature available in the theme. Whenever I have had issues implementing something on this theme, I have found some guidance there. My favourite part is the long list of section types available to build out pages. This provides me with a lot more flexibility to build out individual product pages. I'm able to easily add trust badges and build testimonials based on reviews from customers as well as endorsements from influencers. I can also easily add these along the customer journey. The inbuilt quick buy and custom upsell functions have been invaluable in improving my average order values. Most themes do not have this and require a separate app to be installed (and another subscription to be paid for). The only minor downside is the site speed but I suppose all the customization options come at a cost - it's a small price to pay for so much functionality.
Support and documentation:
Design and functionality:
Feedback or suggestions for the theme developer
Continue adding useful functionality inline with best eCommerce practices. And continue providing 5 star support. If the theme can be made to perform faster on mobile, it would easily be the best Shopify theme out there.