Migrate BigCommerce to Shopify

Migrate BigCommerce to Shopify

When you move from BigCommerce to Shopify, you enjoy several benefits. You get to experience the world’s leading eCommerce platform known for its simplicity and flexibility. Additionally, you get to take advantage of Shopify’s rich app store which can help you add more functionality to your online store.

But there are several things that you need to take into account before you make the switch. In this article, we will give you a step-by-step guide on how to do it. We will discuss each step in detail so that you can migrate your store without any hiccups.

What’s the difference between BigCommerce and Shopify?

migrating bigcommerce to shopify


BigCommerce is known for its enterprise-level features such as custom SSL, abandoned cart saver, and real-time shipping quotes. On the other hand, Shopify is geared more towards small and medium businesses. It offers Shopify payments, fraud analysis, and POS integration features.


When it comes to pricing, Shopify is cheaper than BigCommerce. Shopify offers three main plans: Basic Shopify, Shopify, and Advanced Shopify. These plans range from $29 to $299 per month. 

BigCommerce, on the other hand, has four pricing plans: Standard, Plus, Pro, and Enterprise. These plans cost between $29.95 and $299.95 per month. For the Enterprise plan, however, you need to contact BigCommerce for a custom quote. This is where Shopify has the advantage as it is more transparent with its pricing.

Ease of Use

Since BigCommerce is geared more towards enterprise users, it is not as user-friendly as Shopify. Shopify is much easier to use and its backend is more intuitive. This is one of the features that attract many online store owners who want to migrate Prestashop to Shopify or transfer Opencart to Shopify.

migrate from bigcommerce to shopify

What are the benefits of migrating from BigCommerce to Shopify?

There are many benefits of switching from BigCommerce to Shopify. They include:

A full-fledged app store awaits you

This is one of the most important benefits that Shopify has over BigCommerce. The app store provides users with a wide range of apps to choose from depending on their needs. There are apps for accounting, marketing, shipping, social media, and much more. This is extremely helpful for businesses as it allows them to customize their shop to fit their specific needs.

A reliable eCommerce solution

Shopify boasts of a 99.8% uptime which is extremely important for businesses that rely on their online store to make sales. With unlimited bandwidth, businesses can rest assured that their store will be up and running no matter how much traffic it gets.

This means that with Shopify, you will be less concerned about downtime and more focused on running your business. This is also one of the reasons you should move your Squarespace domain to Shopify or migrate your WordPress site to Shopify.

migrating from bigcommerce to shopify

Better scalability

As mentioned earlier, Shopify is made for small and medium-sized businesses. But, if your business grows, Shopify can easily scale with you. This is because it has a scalable infrastructure that can handle large traffic spikes and high-volume orders. 

This is in contrast to other e-commerce platforms such as BigCommerce, which can start to experience issues when businesses start to scale.

migrate bigcommerce to shopify

You have a support team at your disposal

Another great benefit of using Shopify is that you have a dedicated support team at your disposal. This team is available 24/7 and can help you with any issues or questions you may have. This includes technical support, design support, and even marketing advice.

This is extremely helpful for businesses as it gives them peace of mind knowing that they have someone to turn to if they ever need help. You can access support through live chat, email, or phone. This is also one of the main reasons you might consider moving from Woocommerce to Shopify plus.

Shopify is constantly improving

bigcommerce to shopify

Shopify is always looking for ways to improve its platform. This includes adding new features, improving existing features, and fixing bugs. This is extremely beneficial for businesses as it means that they are always using the latest and greatest version of Shopify.

By constantly improving, Shopify is able to stay ahead of the competition and provide businesses with the best eCommerce tools and features they need to succeed.

Transparent fee structure

One of the reasons why most people move from platforms such as Magento to Shopify or Big Cartel to Shopify is their fee structure. With Shopify, you know exactly what you are paying for and there are no hidden fees.

You only pay for the features you need and use which makes it extremely affordable for businesses. You can also save money by signing up for a longer-term plan.

Shopify also offers a free 14-day trial so you can try out their platform before you commit your online store to them.

Shopify is easy to use

move from bigcommerce to shopify

Shopify is extremely user-friendly and easy to use. This is one of the main reasons why it is such a popular eCommerce platform. With Shopify, you don’t need any technical skills or knowledge to create and run your online store.

You can easily set up your store and start selling in no time. Also, you can integrate Shopify with Wix and enjoy the best of both worlds in just a few clicks. Its ease of use is also one of the main reasons why you should move your eCommerce website from Weebly to Shopify.

SEO friendly and easy to rank

Shopify is built with SEO in mind, making it easy for businesses to rank their store on Google and other search engines. With Shopify, you can easily add title tags, meta descriptions, and alt tags to your product pages.

You can also create an XML sitemap to help Google index your website. Shopify also automatically generates breadcrumbs ( a navigational element that shows the path a user has taken to arrive at the current page) which makes it easy for search engines to understand your website’s structure.

bigcommerce to shopify migration

Flexible customization options

With Shopify, you have a lot of flexibility when it comes to customizing your store. You can choose from a wide range of themes, edit the HTML and CSS, and use apps to add more features to your store.

This flexibility allows you to create a unique store that perfectly reflects your brand. It also makes it easy for you to make changes to your store as your business grows and evolves.

How to migrate from BigCommerce to Shopify

Now that you know the benefits of Shopify over BigCommerce, let’s get into how you can make the switch.

What to do before switching from BigCommerce

Back up your data

You don’t want to lose any of your important data in the migration process, so it’s essential that you back up everything before you begin. This includes your store’s products, customers, orders, and other data.

You can back up your data in several ways, but the most common is to export it from BigCommerce in a CSV file. We will explain this later in this article. Make sure you keep this file in a safe place so that you can retrieve it whenever the need arises.

moving from bigcommerce to shopify

Create a Shopify account

If you don’t have a Shopify account yet, now is the time to create one. You can sign up for a 14-day free trial to get started.

To do this:

  • Go to Shopify’s official website and click on the “Start free trial” button.
  • Enter your email address, create a password, and click on the “Create your store” button.
  • Select your country and currency, then click on the “Continue” button.
  • Enter your store name and click on the “Continue” button again.
  • Choose your Shopify plan and click on the “Start free trial” button.

You will be redirected to your Shopify admin, where you can start setting up your store.

Choose a theme

This is an important step because your theme will determine the overall look and feel of your store. It’s essential to choose a theme that is not only aesthetically pleasing but also functional.

There is a wide selection of both free and paid Shopify themes, so you should have no trouble finding one that suits your needs.

how to transfer site from bigcommerce to shopify
  • To install a theme:
  • In your Shopify admin, go to Online Store > Themes.
  • Click on the “Add theme” button and browse through the available themes.
  • When you find a theme you like, click on the “Add theme” button.
  • The theme will be installed in your Shopify store, and you can now start customizing it to match your brand.

Remember, continuity is an essential part of the migration process, so try to find a theme that is similar to your current BigCommerce theme. This will make the transition smoother for your customers. At HeyCarson, we can help you customize your Shopify theme to match your BigCommerce store. Submit a task today and let us show you what we can do.

Install apps and plugins

Now that your store is up and running, it’s time to install apps and plugins to add more functionality.

Shopify has a wide range of apps and plugins. Ensure you only install the ones you need to avoid cluttering your store:

To install an app:

  • In your Shopify admin, go to Apps.
  • Browse through the available apps and click on the “Add app” button for the ones you want to install.
  • Follow the instructions on the screen to complete the installation.
transfer bigcommerce to shopify

Once you’ve installed all the apps you need, it’s time to start migrating your data from BigCommerce.

Step 1.1: Export your data from BigCommerce

The first step in migrating your data is to export it from BigCommerce in a CSV file. To do this:

  • Go to your BigCommerce click Products> Export.
  • Under Export Template and File Format Options, select Default and click Continue
  • A Products dialog will pop up. Click the checkbox next to Export all Products to a CSV File. Click Close and a CSV file will start to download.
  • Find Export Template and File Format Options, click Bulk Edit CSV, and then click Continue. A second CSV file containing additional product information will start to download.

Step 1.2: Export your order data from BigCommerce

After exporting products successfully, now it’s time to export your order data.

  • In your BigCommerce admin, go to Orders > Export.
  • Under Export Options, select the following:
  • The date range you want to export orders for
  • The format you want the exported file to be in (CSV or XLS). CSV is the recommended format.
  • Click Continue, and your orders will start exporting.
import products from bigcommerce to shopify

Step 1.3 Export your customer data from BigCommerce

The final step is to export your customer data from BigCommerce.

  • In your BigCommerce admin, go to Customers > Export Customers.
  • Under Export Template and File Format Options, click Default > Continue
  • A Customers Export dialog will pop up. Click the checkbox next to Export all Customers to a CSV File. Click Close, and a CSV file will start to download.

Step 2: Import your store data into Shopify

Now that you have product, customer, and order data exported from BigCommerce, it’s time to import this data into Shopify.

To do this:

  • In your Shopify admin, click Apps > Store Importer.
  • Install the Shopify Store Importer app.
  • Go to Import your data into Shopify, and choose BigCommerce from the drop-down menu.
  • Click Choose File, and select the CSV file you exported from BigCommerce.
  • Click Start Import.

The app will start importing your products into Shopify. This process can take a few minutes, depending on how many products you’re importing.

Once the import is complete, click View Products to view your products in Shopify.

Step 3: Review and update the imported data

import products from shopify to bigcommerce

After your products have been imported into Shopify, it’s important to review the data to ensure everything was imported correctly. If you need to make any changes, you can edit your data manually in Shopify or delete the products and start the import process again.

Issues when importing from BigCommerce to Shopify and how to fix them

Below are some common issues you may encounter when migrating from BigCommerce to Shopify and how to fix them:

Error in imported data

Errors may occur if there are any formatting issues in your CSV file. The only way to fix this is to do it manually. To do this:

  • In your Shopify admin, click Products > All products.
  • Click the name of the product that you want to edit.
  • Make the necessary changes to the product and click Save.
switching from bigcommerce to shopify

Data Archived

Any data you import into Shopify is automatically archived. This means that you can’t view or edit this data in your Shopify admin, but it’s still stored in your account in case you need to reference it later. To view your archived data:

  • In your Shopify admin, click Products > Archived.
  • From here, you can view, unarchive, or delete your products.

Data failed to import

Your product, order, or customer data may fail to import if there are any errors in your CSV file. This includes issues with formatting, incorrect data, or missing fields.

To fix this, manually add every customer, product, and order to Shopify.

For products:

  • Go to Products > All products.
  • Click Add product.
  • Enter the product information, and click Save.
how to migrate bigcommerce to shopify

For customers:

  • Go to Customers > All customers.
  • Click Create customer.
  • Enter the customer information, and click Save.

For orders:

  • Go to Orders > All orders.
  • Click Create Order.
  • Enter the order information, and click Save order.

You can also try re-importing your data using a different CSV file. If you’re still having issues, contact Shopify support, who can help you troubleshoot them.

Deleting imported data

Sometimes, you may want to delete your imported data into Shopify. This could be because you need to start over or because the data is no longer relevant.

To delete your imported products:

  • In your Shopify admin, Imports Complete page > Delete Import
  • A dialog will pop up. Click Delete to delete your products, customers, and orders.

Note: This action cannot be undone.

how to move from bigcommerce to shopify

Final Thoughts

Migrating from BigCommerce to Shopify is a big undertaking, but it’s definitely doable. By following the steps laid out in this article, you can successfully migrate your store data with minimal fuss.

Of course, things might not always go according to plan. If you run into any issues along the way, try fixing them using the steps outlined in the section on troubleshooting. And if all else fails, reach out to Shopify support for help.

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